By adopting monitoring tools like our solution, you can not only identify relevant conversations but also understand how users interact with related posts and publications.

The use of artificial intelligence enables sentiment analysis, classifying interactions as positive, negative, or neutral.

By analyzing categories and the most commented keywords, organizations can gain valuable insights into the topics generating the most discussion and impact on social media. Moreover, combining Inovyo’s Social Listening practice with our other solutions provides a comprehensive view of your customers’ experience, empowering your company to understand and effectively respond to conversations and opinions on digital platforms.