The idea for Inovyo was born from a transformative experience at Disney, where excellence in customer experience is truly an art.
Inspired by the “Disney Way” of delighting customers, we decided to bring this “magic” to other companies, helping them create amazing experiences through powerful solutions.
Disney’s magical customer experience methodology is based on four fundamental pillars:
Our mission is to “create happiness” in every interaction with our customers.
We strive to create “Magical Moments” that surprise and delight.
We collect and incorporate feedback continuously to enhance our practices and services.
Inovyo is a company specialized in Experience Management, helping organizations create amazing experiences for customers and employees through powerful and integrated solutions.
Our main services include Employee Experience, Customer Experience, Before Experience, After Experience, Social Listening, Satisfaction Surveys, Market Research, Custom Dashboards, and Artificial Intelligence technologies.
We use AI technologies to enhance data analysis, identify patterns and trends, and improve behavior prediction and strategy optimization.
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